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Terms & Conditions
These Terms & Conditions set out the rules that apply when you access or use Bsb007 Casino. Please read them carefully before registering, depositing funds or participating in any game. By using the website, you confirm that you understand and accept these terms. If you do not agree with them, you should not use the website or its services.
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1. General terms and account eligibility
These Terms & Conditions apply to your use of the Bsb007 Casino website, games, account facilities, promotions and related services, unless separate terms are displayed for a particular product or offer. Any additional terms published on the website form part of these Terms & Conditions. If there is an inconsistency, the specific terms for the relevant product, game or promotion may apply to that activity.
Contents
By visiting, registering with or using Bsb007 Casino, you agree to be bound by these terms and by any policies or notices referred to in them. We may update these terms from time to time. Changes may apply from the date they are published on the website or from another date stated in the updated terms. You should review the current version regularly. Continuing to use the website after an update means that you accept the revised terms.
Bsb007 Casino is intended for people who are legally permitted to gamble online in their location. You must not use the website if online gambling is unlawful where you are located. You are responsible for checking and complying with all laws that apply to you. Access may be restricted in some locations, and we may refuse or limit access where required by law, regulation, risk controls or our internal procedures.
Registration and account security
- You must meet the applicable minimum legal age for online gambling and provide accurate information when opening an account.
- You may only create and use an account for yourself. You must not open or operate an account on behalf of another person or organisation.
- You must keep your username, password and other login details confidential and take reasonable steps to prevent unauthorised access.
- You must promptly update information that becomes inaccurate, incomplete or out of date.
- You must not create duplicate accounts, use another person’s account or allow another person to use your account.
- You must notify us through the available website support process if you believe your account or login details have been compromised.
We may ask you to complete age, identity, location, payment or source-of-funds checks. These checks may take place when you register, before a transaction, during account use or before funds are released. You must provide documents and information that are genuine, current and belong to you. If checks cannot be completed, we may restrict access, decline transactions, suspend the account or take other action permitted by applicable requirements.
2. Deposits, withdrawals and wagers
You should only deposit money that you can afford to lose. Funds placed in your account are intended for participation in the available services and must not be used for unlawful activity. You must use a payment method that is in your name or that you are authorised to use. We may decline, reverse or investigate a transaction where it appears to be unauthorised, irregular, fraudulent or inconsistent with these terms.
Payment options, processing conditions and any applicable fees may be displayed on the website and can vary. A transaction may be delayed or unavailable because of payment providers, verification requirements, technical issues, banking processes or legal obligations. We do not guarantee that every payment method will always be available. You remain responsible for charges imposed by your bank, card issuer, payment provider or telecommunications provider.
Withdrawals may be subject to account verification, payment-method checks, fraud prevention reviews and any applicable rules shown when the request is made. Funds may be returned to the original payment method or sent through another permitted method where appropriate. You must ensure that all payment details supplied to us are correct. We are not responsible for delays or losses caused by incorrect information provided by you.
You are responsible for checking your account balance and transaction history. If you notice a payment or account entry that you do not recognise, use the support options available on the website as soon as possible. We may correct obvious errors, including incorrect balances, settlement mistakes or technical recording errors. If a wager, game round or transaction is affected by an obvious error, we may void or correct it in accordance with applicable requirements.
Wagers and game results
Wagers are accepted only when confirmed through the website. A wager is not necessarily accepted merely because you have entered information or submitted a request. The status shown in your account or game interface will determine whether a wager has been recorded. You should check the details of each wager before confirming it.
Game outcomes are determined by the rules of the relevant game and, where applicable, approved randomised systems. Results recorded in our systems will normally be treated as final, except where there is an obvious error, technical failure, suspected interference or another valid reason for review. We may suspend a game, cancel affected wagers or take other reasonable action if a service is disrupted or compromised.
Promotions, bonuses and special offers are subject to separate conditions. Those conditions may include eligibility requirements, time limits, wagering requirements, permitted games, withdrawal rules and restrictions on combining offers. You should read the relevant offer terms before participating. If an offer is used in breach of its conditions, we may remove the benefit or adjust the account as permitted by those conditions.
3. Responsible gambling and prohibited conduct
Gambling should be treated as entertainment, not as a way to make money or recover losses. You should set personal limits and avoid gambling when affected by alcohol, medication, stress or other factors that may affect your judgement. Never chase losses, borrow money to gamble or gamble with money needed for living expenses.
Tools and support options may be available to help you manage your play. These can include deposit or wagering limits, activity information, time reminders, temporary breaks and account self-exclusion. The availability and operation of these tools may depend on the service and applicable requirements. A limit or self-exclusion request may not apply immediately to activity already in progress, so you should stop using the website while a request is being processed.
If you are concerned about your gambling, use the responsible gambling information and support pathways made available on the website. You can also seek independent help from an appropriately qualified service in your area. We may take steps to identify and respond to signs of harmful gambling, but no system can detect every concern. You remain responsible for using available controls and seeking support when needed.
Unacceptable use
- Using the website for fraud, money laundering, terrorism financing or another unlawful purpose.
- Providing false, misleading, stolen or materially incomplete information.
- Using automated software, bots, scripts or other tools to interfere with the website or gain an unfair advantage.
- Attempting to manipulate a game, promotion, result, payment or account process.
- Introducing malicious code or interfering with the security, availability or operation of the website.
- Harassing staff, other players or service providers.
- Accessing the website from a location where doing so is prohibited.
If we reasonably believe that these terms have been breached, or that an account presents a legal, security, integrity or financial risk, we may suspend or close the account, refuse transactions, withhold or return funds where permitted, cancel affected activity and refer matters to relevant parties. We may request information before deciding what action is appropriate.
4. Website access, privacy and complaints
The website and its content are provided for personal use and may be changed, suspended or withdrawn where reasonably necessary. We do not guarantee that the website will be continuously available, free from errors or compatible with every device, browser, connection or software environment. You are responsible for maintaining suitable equipment, security software and internet access.
All website text, designs, logos, graphics, software and other materials are owned by or used with permission by the relevant rights holder. You may use the website only for its intended purpose. You must not copy, modify, reproduce, distribute, reverse engineer, frame or commercially exploit website content without permission, except where the law allows it.
Personal information is handled in accordance with the Bsb007 Casino Privacy Policy. That policy explains the types of information that may be collected, how information may be used, when it may be disclosed and the choices available to you. Information may need to be collected and processed for account administration, security, verification, payments, responsible gambling and legal compliance.
To the extent permitted by law, Bsb007 Casino is not responsible for loss caused by events outside reasonable control, including telecommunications failure, payment-provider disruption, internet outages, malicious attacks, natural events, government action or other external circumstances. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.
Suspension, closure and complaints
You may stop using the website at any time and may request account closure through the available support process. We may suspend or close an account in accordance with these terms or applicable requirements. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, verification, responsible gambling, confidentiality, intellectual property or dispute resolution.
If you have a question or complaint, first use the support channel available on the website and provide enough information for the matter to be reviewed. We may ask for account details, transaction information or supporting documents. Complaints are assessed fairly and may require additional time where verification, technical review or third-party information is needed.
These terms are intended to operate consistently with applicable Australian law and any mandatory consumer protections. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that it has been waived. The version of these terms published on the website is the current version and should be reviewed regularly.
